01977 683697        sales@arcpal.co.uk

Privacy Policy

ARC Workwear & PPE Ltd (Head Office – Unit 3 Sherburn Enterprise Centre, Sherburn in Elmet Industrial Estate, Leeds LS25 6NB) specialise in supplying workwear, PPE and hygiene and janitorial supplies. Workwear and/or PPE can be branded up with logos, or company names and/or websites via the process of embroidery and/or printing.

This privacy policy explains how ARC Workwear & PPE Ltd uses and protects any information that you give us when using our services from a business to a business. You can be assured that it will be only used in accordance with this privacy statement and for business purposes only.

This policy is effective from May 2018.

Information that we collect

ARC Workwear & PPE Ltd collects data to provide, order /transact information and to improve services for our customers:

We use information that you give us, when joining as a customer, such as contact details, as well as information that we require from you for your use of our services. This is based on our legitimate interests: the processing is necessary for your legitimate interests in order to provide our services effectively.

  • Name and job title
  • Contact information including telephone number, mobile number and email address
  • Logo information for the use in branding of workwear
  • Location information such as business address and postcode in order to post details about your orders such as invoices or statements and to also use as a point of delivery if so required
  • Information relating to customer product purchases made that may include personal information such as sizes of garments required
  • Logo information so that it may be branded onto workwear
  • For specific uniform jobs names of the intended recipients will be collected in order to assign uniform to the correct person upon delivery. These names will be retained in the specific job sheets but will not be used for any other purposes such as marketing.
  • What we do with the information we collect

    We use this information for the following reasons:

  • Internal record keeping as required by Her Majesty’s Government
  • To deliver on and improve the products and services that we offer. This may involve sharing business logos, websites and names with third party suppliers of digitising services for embroidery files or print vectorizing for print file supply. This is to perform branding actions as required by the customer. These files are supplied to these companies for the exclusive use in producing branding files for ARC Workwear & PPE Ltd in order to provide our services. They are not used by the third party for any other reason. Files will be retained by them for the exclusive purposes of business and retrieval basis only if ever needed by ARC Workwear & PPE Ltd as customers of theirs.
  • To maintain continuity of service.
  • We may periodically send promotional emails about new products, services, or special offers or other information which we think you may find interesting using the email address which you have provided. This will be via a mailshotting company (for eg Mailchimp) and for the purposes of choice there will be an opt out service available to stop such emails if required.
  • Security

    We are committed to ensuring that your information is secure. Information that is collected from our customers is retained in individual customer folders and are within the office confides of ARC Workwear & PPE Ltd. Contact information is entered on our accounting software packages (for eg Sage) to process order paperwork such as delivery notes and invoices and statements. Contact information will also be retained in spreadsheets on computers for the purposes of retaining/collating and/or retrieval purposes for repeat orders.

    ARC Workwear & PPE Ltd endeavours to keep our customers information secure always. However, you recognise when providing your information to us through by email, that the internet and email communications over the internet may not be secure. ARC Workwear & PPE Ltd cannot be held responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

    Controlling your personal information

    We will not sell, distribute or lease your personal information to third parties

    You may choose to restrict the collection or use of your personal information at any time. If this is necessary please contact us as soon as possible.

    If you do not wish ARC Workwear & PPE Ltd to use your personal information for direct marketing purposes, then please contact us.

    You may also request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us using the below contact details.

    ARC Workwear & PPE Ltd, Unit 3 Sherburn Enterprise Centre, Aviation Road, Leeds, LS25 6BB

    Tel (01977) 683697

    Email: sales@arcpal.co.uk

    Directors – Rebecca Chapman – rchapman@arcpal.co.uk; Anthony Chapman – achapman@arcpal.co.uk

    Company number – 9413152